Summary:
We are looking for a talented Customer Engagement Planner (data centric) to join the team in our Los Angeles Office. This role is responsible for data reporting and analytics within the Customer Engagement team. This critical role will interact with Customer Engagement Managers as well as other functional teams at Yamibuy. He/she will have first-hand knowledge and access to Yamibuy’s day-to-day operations as well as creating various analysis report by using relevant data.
Job Responsibilities:
• Pull out raw customer data, generate insightful customer report based on project goals
• Analyze the performance of Yamibuy campaigns, both online and offline
• Perform qualitative and quantitative analysis and synthesized recommendations to support better decision-making and improve operation results
• Collaborate with internal stakeholders to obtain information for ad-hoc/routine reporting and analysis needs
• Understand Yamibuy overall business goals and use these goals to guide the work
• Develop dashboards that provide a clear view of the business by visually translating complex data into actionable insights
• Present data related information succinctly and effectively to stakeholders and leadership
• Understand
• Stay abreast of industry trends and best practices in Marketing, and convert them into campaigns
• Assist product selection for campaigns per team’s need
Qualifications and Requirements:
• Bachelor’s degree in Marketing, Business, Information Systems or related field preferred, or a combination of education and equivalent work experience
• Minimum of 2 years business analyst or data analyst related experience
• Experience developing reports and dashboards utilizing visualization tools
• Ability to perform analysis with data supported conclusions
• Strong verbal, written and interpersonal communication skills
• Problem solving and critical thinking skills
• Ability to organize and prioritize work, meet tight dead-lines
• Proponent of developing a data-driven culture and supporting other team members
• Highly proficient in Excel
• Highly proficient in Extract, cleanse and validate data using mySQL
• Understands data architecture within relational database environment is a plus
• Proficient in writing time efficient mySQL script is a plus
• Experience developing dashboards and reports with Tableau is a plus
• Excellent communication and interpersonal skills in bilingual language English and Mandarin
最近编辑时间: 2019-01-08
