TikTok用户Denisse Devine (@denissedevine) 最近发布了一则令人震惊的视频，讲述了她与富国银行的一段不幸经历。她在视频中声称，她于10月3日发现自己的富国银行储蓄帐户突然被取消，而且毫无预警。她是在尝试登录在线帐户和使用ATM时发现无法操作的。
Devine讲述了她到银行门店调查此事的经历。她表示，银行方面声称没有任何记录或迹象表明她曾在该银行拥有储蓄帐户。由于Devine选择了电子对账单，她无法提供纸质对账单来证明帐户的存在。她陷入了两难的境地：银行要求提供对账单，但她只能通过已被取消的在线帐户来获取这些对账单。
@denissedevine A little more details on Tuesday, October 3rd when Wells Fargo told me my savings account with money of over a decade didn’t exist. #criminal #money #wellsfargo #hellsfargo #bank #banking #wth #wheresmymoney #abc7la #abc7eyewitness #nbcla #theft #corruption #thisisbiggerthanmoney #forthepeople #wellsfargosucks #wellsfargofraud #wellsfargobank #fraudsters #fraud@ABC7LA @NBCLA @ABC News @NBC @Good Morning America ♬ original sound - DenisseDevine
在随后的一段视频中，Devine分享了富国银行10月25日给出的回复，但结果让人失望。银行的记录显示，她的储蓄帐户早在2018年就已关闭，并且帐户内没有任何余额。Devine还提到，她请求获取E-Trade银行的对账单来显示她的支票帐户和储蓄帐户之间的交易记录，但对结果并不抱有希望。她表达了自己的沮丧和无助之情，担忧无法挽回自己的资金。
@denissedevine The resolution Wells Fargo offered me today 10/25 after a 22 day “investigation” was none. I never received an explanation as to why my savings account vanished and then reappeared with a zero balance from their record with no statements available aside from when it was “closed” No explanation on why my checking account history was missing and inaccessible the day i walked into their branch to request a print out. And no explanation on where my money is. Laura from their executive office then hung up on me after i screamed through my tears into the phone that their records are bs. If they say my savings account was closed in 2018 how was I able to see it in June of this year? Now i have to wait for these reemerged statements from my checking account to see if the transaction history is there to prove the transfer I made from my checking to my savings but im not holding my breath. Im literally asking the criminal for proof of his crime #wellsfargo #wellsfargobank #fraud #wellsfargofraud #banking #crime ♬ original sound - DenisseDevine
与此同时，富国银行的一位代表在给媒体The U.S. Sun发送的一封电子邮件中否认了Devine的指控。
来源: The Sun
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